Client Success Manager
Kristen is a Client Success Manager bringing nearly ten years of experience creating and implementing strategic digital marketing plans for B2B and B2C companies, spanning several industries including financial services, education, telecommunications and healthcare. She specializes in paid search, Google ads, web development and paid and organic social media management.
Most recently, Kristen served as the manager of search, digital marketing & media for Mediacom Communications Corporation, the fifth largest cable and internet provider in the US. While there, she managed over $15 million dollars in paid search and social advertising, creative branding in digital channels, two website redesigns, and the launch of Mediacom’s e-commerce platform.
Prior to Mediacom, Kristen was part of the marketing agency that launched EmblemHealth’s ‘Live Healthy’ program, which helps local NYC residents take charge of their health and wellness by offering free fitness classes, cooking demonstrations, and health education all within a mobile app.
Kristen earned her master’s degree in strategic communications from Washington State University and studied communications and psychology as an undergraduate.
HubSpot, Inbound Marketing Certified
HubSpot, Client Success Certified
HubSpot, Email Marketing Certified
Digital Project Management
Paid Search & Social Media
Outside the office, you can find Kristen playing fetch with her chocolate lab, Goose, or making some home-brew (we hear it’s pretty good).